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Customer Testimonials

Mrs L Worsencroft, Cheshire
We have been to Menorca on a number of occasions and decided last year that we would hire a villa again for the family. We decided that we would try a resort that we had not been to previously. Whilst surfing the Net I came across Finishing Touch Holidays and decided to see if they had a 4 bedroom villa that would suit our needs. I found a lovely villa in Son Bou and decided to book it last year. I found I could save money if we flew on a Wednesday so called Finishing Touch Holidays to see if we could book the villa Wednesday to Wednesday. They were happy to confirm that we could. The staff are knowledgeable and keen to help in any way they can. I have to say it was a pleasure dealing with them. When we arrived in Son Bou the checking in process was extremely quick and easy, and within 10 minutes we were opening the door to the villa. We were not disappointed. Villa Isabel is beautiful and well equipped with everything we needed for a happy holiday. There was even a welcome food pack which we did not expect. I found that a couple of the fans were not working, so I walked over to the management office to tell them and they said they would send someone over to check. In less than 1/2 hour a man arrived with 2 new fans for us. During our stay the villa was cleaned twice and the sheets and towels changed, which was unexpected. We were all impressed with the villa and the service that we received both at home and in Menorca and will be booking with Finishing Touch Holidays again. The only improvement would be that a cot and highchair be provided as standard by the owners as we had to hire these separately had to pay 73 euros which is quite expensive.

Mrs E Wright, Pensnett
This villa (MNV056 in Puerto Pollensa, Majorca) was what it said on the tin and more!! The photos did not do it justice!! Spotlessly clean and very well laid out!! Lovely pool, we can't wait to go back. Holiday taxis were also first class as were the luggage storage, staff there were incredibly informative and helpful.

Mrs K McCullough, Coventry
I would just like to say that we have just returned from the best family holiday ever. The villa (MNV056 in Majorca) was amazing. Everything was perfect. We had been to Puerto Pollensa before knew what to expect from the resort but the villa made the holiday. We didnt expect the villa to be tidied while we were there & this was just another added extra, we had one visit from the cleaner & two visits by the guy cleaning the pool & cutting the grass, excellent service. If I was to be really picky we had an issue with ants but we quickly resolved by going to the supermarket & buying a spray, this was highlighted on our paperwork but having a spray already in the villa would have been nice, we left ours for the next person to use. Once again thank you & we are now looking for next year!

Mrs R Brooke, Leeds
We had a fantastic holiday. The villa was perfect (MNV056 in Puerto Pollensa), extremely clean and its facilities were superb. Our experience from start to finish with yourselves has been excellent. You have been so helpful as were the cleaners we dealt with whilst staying in the villa. We will definitely book through you again.

Paul, London
We had a great time (MVP012, Majorca) and there really is nothing I can suggest to improve the service. The booking process was efficient and the local agency and their staff were very quick to assist on any matter. The cleaning service made a big difference to the enjoyment of the holiday - unintrusive and very helpful.

Mrs D Ashby, Walsall
I would like to let you know what an amazing time we had in Menorca. You made the booking of the villa so easy, and every email from yourselves was always a caring and thoughtful email, and made us feel as though you had known us all of our lives. Brilliant. The collection of the key was as easy as pie, a short walk to the office in Son Bou Gardens and a few minutes paperwork and the key was ours. Brilliant. The villa was exactly what we were looking for, easy to get to the beach, restaurants, shops, just Brilliant. The pool was checked, cleaned (if needed) every day. The bed clothes and towels changed in the middle of the week. Brilliant. The office had put an emergency number in the lounge for us to use, if needed. Unfortunately, the toilet had a problem, we rang the office and within 30 minutes someone came and repaired it. Amazing.
The whole of the family could relax and enjoy their holiday together. The children were rarely out of the pool, but when they needed a rest time, there was plenty of space for them to disappear to. In all, amazing service by yourselves, will use you again and will recommend you to everyone. My family that came on the holiday with me, have all said exactly the same. They would use Finishing Touch every time. I am sure this villa will be booked by us next year, we enjoyed it so much. Thanking you for your help and guidance, as this was the first time I had booked anything like this.

Mr R Duneclift, Sutton
The apartment (MCT001) was clean and spacious. It was ideally situated and had marvellous views over the sea. Short walk to restaurants and supermarkets in Los Delfines. 5 minutes drive or bus to Ciutadella. Complex was clean and well looked after. Low key bar area around pool selling snacks and drinks etc. Pool was clean and well maintained. Could not fault it . Had a lovely stay, would love to return.

Mrs M Mills, Co Antrim
We were delighted with the apartment (MCT001). It was clean and well equipped (from cooking equipment to sun loungers, even a parasol to carry to the beach). The front and back patio area meant you could enjoy the sun morning and evening. It was also in a beautiful location with great views of the sea and sunsets. The beach was small but easy to reach and wasn't very busy. The pool was clean, very well maintained and much bigger than I expected. Parking was right behind the apartment and area felt very safe. The Yuka restaurant within 2 minutes of the apartment served great steaks. We were also only a 10 minute drive into Ciutadella which had great restaurants and a lovely harbour and historic centre. We also were able to visit many of the local beaches and harbours which were all beautiful. Can you pass our thanks on to the owners for a wonderful holiday and we would be delighted to recommend this accommodation to our friends and family.

Mr G Potts, Uttoxeter
We had a lovely time in Cala Torret, Binibeca, Minorca. The apartment was amazing, everything we could have wanted and more. Homely and spacious. Great location for the sea views and would heartily recommend for other visitors, especially couples looking for a de-stressing holiday in a quiet and quality location.

Mrs J Landberg, Malmo, Sweden
We really enjoyed our stay on Menorca and in the apartment (MCT001) that we rented from you. It was located excellently and had a beautiful view. The garden and pool area were very nice and clean. We liked the interior and all its facilities (washer, dryer etc.) We are very happy with our stay and vacation. Thank you!

Mrs S Brown, Cardiff
This was the first time we have used Finishing Touch Holidays and we were delighted not only with the villa where we stayed in Majorca but also with the excellent service and support we received from the company. Finding a villa to keep 3 generations of our family happy and safe was no mean feat and their attention to detail was superb. This even extended to talking on the phone to our 3 year old grandson who wanted to ask something! Masses of local and useful information was supplied and at every stage they went the extra mile to make us feel like valued customers. Would recommend without hesitation!

Mrs L Williams, Birmingham
I was late booking my holiday for May and was concerned after visiting other websites that I might not get the accommodation with private pool, location etc. that I wanted. It was the first time I had visited the Finishing Touch Holidays website. When I clicked on Finesse Villas I was impressed by the pictures, facilities and location. I rang and spoke to Finishing Touch Holidays who answered my questions, contacted the owner of the villas and assisted me with the booking as I could only get a Friday flight, not a Saturday. The villa was held for 24 hours for me, so that I could show the children when they came home from school. Confirming the booking was easy. Prior to the holiday Finishing Touch Holidays forwarded me lots of useful information (including speed limits) and the directions to the management company to collect the keys. These directions were simple to follow.The Reception staff were very helpful and had good knowledge of the villa. The villa was fantastic, everything Finishing Touch Holidays said it would be and more. We love our home comforts and this villa was very modern with the latest style of furniture, clean, had everything we needed and was in an ideal, peaceful location with beautiful sea views.The pool was brilliant and was maintained throughout our stay.The cleaning company came twice to clean the villa in a week and change the linen. We could not fault anything...and we are perfectionists! The children had a great time. This holiday has given us memories for life as we had a great time. I would definitely recommend Finishing Touch Holidays for their helpfulness, accurate descriptions of their properties and their efficiency and I would recommend Finesse Villas for outstanding accommodation. With grateful thanks. I hope to book again with you.

Mr B Mathews, Woodditton
We enjoyed our stay at the villa (MK047 in Menorca) which met the expectations from the website. Information provided to access the villa was very good and transfers were excellent. We would recommend or book this villa ourselves again.

Mrs J Litton, Taunton
We used Finishing Touch Holidays to book our holiday in August and we were very impressed with the service provided. The staff dealt with our booking in a friendly and professional manner doing their best to sort out any queries that we had. As we were traveling as a family of 4 adults and our 15 month old grand daughter we were anxious that everything would run smoothly and it did. The villa itself was exactly as described and we had a very relaxing and trouble free trip. I would certainly recommend Finishing Touch Holidays and if we choose a villa holiday in the future we will certainly be looking at their web site as our first choice.

Mrs J Storie, Paisley
We had an amazing holiday the villa was amazing had everything we wanted and more and any questions we had and booking etc. was efficient and easy. Would definitely use you guys again and recommend to friends. Thanks very much!

Mrs G Martin, Warrington
I would like to say that we had a fabulous time in the apartment (MCT001 in Menorca.) When we got there on Friday they were cleaning it and were slightly surprised that we were coming on the Friday but apart from that everything was excellent. There was more than enough bedding, towels, crockery, books to read, chairs, everything we could ask for. The views are stunning and we genuinely loved it. I personally have been there before with my family some years ago so knew what to expect but it brought one of my friends to tears!! I would definitely recommend you to friends and family and the service I received before we went was excellent. Thank you for a lovely holiday once again.

Mrs E Michelmore, West Wittering
We had a really wonderful week in Menorca. The villa was perfect for our needs, beautiful position, great pool and spectacular views. We would consider going again next year. The staff in the local office were very helpful.

Mrs L Evans, Droitwich
We have had a wonderful holiday in Majorca. The service provided by Finishing Touch when booking was excellent and helpful. The villa itself exceeded our expectations in every way. It was clean, spacious and beautiful. The photos do not do it justice. The cleaning staff were friendly and efficient and we really have no complaints. If I had to think of one, it was that there wasn't a tin opener. Even when we unfortunately had to use the number provided to call the doctor due to tonsillitis, the service was speedy and efficient. We would very much like to book again but need to get back on track first after this years holiday spending.

Mrs J Brand & Family, Essex
Just got back from our holiday in Menorca and have had a fabulous time. The villa was great and the resort had everything we needed. We would like to thank you for your help in making our holiday perfect. Could not have asked for more. Hoping to book again for next year.

Mrs S Badger, Sleaford
Once again we have had a really good 2 weeks at MK035 in Punta Prima, Menorca. The property is clean, functional and has a great location - what is there not to like! The staff locally were very helpful indeed regarding our late departure time, which helped us no end. All in all a perfect fortnight. Thanks again.

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