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Do you offer financial protection with your villas & apartments?
Yes, in accordance with "The Package Travel, Package Holidays and Package Tours Regulations 1992" all passengers booking with Finishing Touch Holidays Limited are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Finishing Touch Holidays Limited. Even though legally Finishing Touch Holidays Limited is not required by law to protect monies that are paid for accommodation only.
Can I reserve a villa without obligation whilst I look into arranging my flights?
Yes we can reserve a property of your choice for you without obligation for 24 hours allowing you time to find and book your flights.
Why do you charge a booking fee?
We do not include a booking administration fee in our weekly prices. This means that you only pay one booking fee (currently £20) regardless of how many consecutive weeks holiday you book with us. We think that's a fairer system and we hope you do too.
Are the prices on your web site per person?
No, the prices quoted on the web site are per week for the villa, not per person.
Do you arrange car hire?
Car hire can be booked online at very competitive rates by following the link from our home page.
Can you arrange taxi transfers to and from your villas and apartments?
Yes, we are able to offer airport transfers in all countries - please see the link on our home page.
Do you provide holiday insurance?
Insurance can be booked for your villa holiday at very competitive rates by following the 'Holiday Extras' link from our home page.
What time are we allowed into the villa?
Your property will normally be available early afternoon on your day of arrival. In you have an early arrival time it is often possible for guests to leave their luggage in the property and enjoy the pool and terrace areas while the maids complete their work.
What time do we have to vacate the villa?
We ask that you vacate the property by 10am on your day of departure. If you have a late flight and would like to stay longer in your property, it is often possible to arrange a later departure time with our local managing company.
Can we hire extras such as cots, highchairs and baby equipment?
Yes, please notify us of any requirements you may have at the time of booking. Some properties have a cot and highchair provided free of charge and will be indicated in the property details.
Is maid service provided?
The property will be cleaned for your arrival and most properties receive an interim clean and linen change at the beginning of the second week if you have booked for 10 days or more. Some properties receive additional cleaning and will be indicated in the property details.
Do you provide bed linen and towels?
Yes, bed linen and towels are provided for your use within all our properties. Some properties also provide beach and pool towels and will be indicated in the property details.
Do you provide food packs?
Some properties provide basic complimentary food packs on your arrival please check the property details. We can provide comprehensive food packs on request at an additional charge if required.
Are pets allowed in the properties?
Generally pets are not permitted, but some owners will make exceptions. Please ask us for details.
What happens if I have a problem with the property during my stay?
Our local property managers are available for assistance at all times. You are provided with contact details before you travel and details are left in all properties.
Do you provide an iron and ironing board?
Yes, all our properties are equipped with these.
Do your properties have washing machines?
All our villas are equipped with a washing machine, some apartments may not - please check the property details.
Do your properties have dishwashers?
Most of the villas and country houses have the benefit of a dishwasher, some apartments may not - please check the property details.
Do your properties have a BBQ?
Most of the villas and country houses have BBQs, some apartments may not - please check the property details.
Do I need to pay a security deposit?
A security deposit is required for some of our properties to cover against breakage, loss, damage or otherwise abuse of the property, its contents, fixtures, fittings and equipment.