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Privacy Policy Statement

Please be assured that all personal data provided will be protected in accordance with our Privacy Policy Statement.

Introduction:
Finishing Touch Holidays Limited are registered as a Data Controller in accordance with the Data Protection Act 1998. Registration number PZ9381783. This privacy policy explains how we use any personal information we collect about you when you contact us about our services.

Who is responsible for managing my information?
This is the Privacy Policy of Finishing Touch Holidays Ltd ("we" or "us"). The website "Finishing Touch Holidays" brand and all brochures produced in relation to it are owned and/or produced by us. We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.

How we collect information about you
We collect information about when you make an enquiry or booking or register with ourselves. If you choose to make a booking through us the information we will collect is likely to include your name, date of birth, contact details, passport number, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific travel requirements. Website usage information is collected using cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

How do we use your information?
The information you provide may be used in a number of ways, for example: � to enable us to complete your booking (if you are booking a holiday); � to enable us to advertise your holiday accommodation, transfer payments due to you and to provide related support services (if you are letting your holiday accommodation through us); � for statistical purposes when we evaluate our range of services; � to personalise repeat visits to our websites; � to tell you about other products and services we think may be of interest to you (see section 6 below); � to manage customer service queries; and � to help us to provide details or information you may have requested.

Who will you share my information with?
In order to provide you with the products and services that we offer we may share your information with: � public authorities such as customs/immigration and police � our insurance provider � credit/debit card companies � other third parties who we may need to work with to fulfil travel plans on your behalf, for example, resort and management companies, villa owners, car hire companies and other suppliers.

How do you manage my information?
We may from time to time appoint other members of our group of companies, or third party service providers, to help us manage efficient systems within the business. Some of these systems may for operational reasons be located in countries overseas. We will only transfer your information to service providers who help manage our systems, or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy laws.

When can we contact you in the future?
We would like to send you information about our own products and services, as well as those of selected third parties. We may do this by email unless you have told us that you do not wish to be contacted in this way. If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please send an email to enquiries@finishingtouch.co.uk

How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

How can you access and update your information?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Does the policy apply to linked websites?
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

How do we update this privacy policy?
We keep our privacy policy under regular review and we will place any updates on our webpage. This privacy policy was last updated in March 2018.

Who can I contact if I have queries about this privacy policy?
Please contact us if you have any questions about our privacy policy or information we hold about you. By email: enquiries@finishingtouch.co.uk or write to us at PO Box 754, Chichester, West Sussex PO19 9RA

References:
The UK Data Protection Acts of 1998 and 1994 and the European Union Directive on Data Protection. Finishing Touch Holidays Limited website complies with ICRA (Internet Content Rating Association) guidelines.

Feedback, Comments and Suggestions:
Finishing Touch Holidays Limited welcomes your comments and queries about our Privacy Policy Statement as well as any other aspects of our service. Please feel free to use our customer feedback form or e-mail us at enquiries@finishingtouch.co.uk

We may retain such correspondence in order to improve our service and web site.