Frequently Asked Questions
Yes we can reserve a property of your choice for you without obligation for 24 hours allowing you time to find and book your flights
We do not include a booking administration fee in our weekly prices. This means that you only pay one booking fee (currently £20) regardless of how many consecutive weeks holiday you book with us. We think that’s a fairer system and we hope you do too.
No, the prices quoted on the web site are per week for the villa, not per person.
Car hire abroad can be booked online at very competitive rates by following the link from our home page.
Yes, we are able to offer airport transfers in all countries abroad – please see the link on our home page.
Insurance can be booked for your villa holiday at very competitive rates by following the ‘Holiday Extras’ link from our home page.
Your property will normally be available early afternoon on your day of arrival. In you have an early arrival time it is often possible for guests to leave their luggage in the property and enjoy the pool and terrace areas while the maids complete their work.
We ask that you vacate the property by 10am on your day of departure. If you have a late flight and would like to stay longer in your property, it is often possible to arrange a later departure time with our local managing company.
Yes, please notify us of any requirements you may have at the time of booking. Some properties have a cot and highchair provided free of charge and will be indicated in the property details.
The property will be cleaned for your arrival and most properties receive an interim clean and linen change at the beginning of the second week if you have booked for 10 days or more. Some properties receive additional cleaning and will be indicated in the property details.
Yes, bed linen and towels are provided for your use within all our properties. Some properties also provide beach and pool towels and will be indicated in the property details.
Some properties provide basic complimentary food packs on your arrival please check the property details. We can provide comprehensive food packs on request at an additional charge if required.
Generally pets are not permitted, but some owners will make exceptions. Please ask us for details.
Our local property managers are available for assistance at all times. You are provided with contact details before you travel and details are left in all properties.
Yes, all our properties are equipped with these.
All our villas are equipped with a washing machine, some apartments may not – please check the property details.
Most of the villas and country houses have the benefit of a dishwasher, some apartments may not – please check the property details.
Most of the villas and country houses have BBQs, some apartments may not – please check the property details.
A security deposit is required for some of our properties to cover against breakage, loss, damage or otherwise abuse of the property, its contents, fixtures, fittings and equipment.